Frequently Asked Questions

What does Regularly Inspected mean?

Every inflatable unit in our rental inventory undergoes an annual inspection by a state-certified inspector to ensure its safety and compliance. If your organization requires any documentation related to the inspection, please contact us for further assistance.

Our expert team of professionals is well-equipped to set up each of our rental units. They undergo extensive training to ensure that they can explain all safety guidelines and instructions for use. You can rest easy knowing that your guests are having a blast in a safe environment. We provide a written agreement for each rental, along with detailed rules and regulations for your reference during your event.

What kind of clothing is required to play on the units?

We want you to be comfortable during your rental period, but we do have a few rules in place to ensure the safety of our inflatable units. We kindly ask that no sharp objects or items that could puncture the unit be allowed on or in the inflatables. This includes items like pens, pencils, knives, scissors, jewelry, glass, and cleats/shoes. We also request that no gum, candy, food, or beverages be consumed in the inflatable area. The renter will be held liable if any damage occurs to the unit outside of normal wear and tear during your rental period. Our goal is to provide a fun and safe environment for your guests to enjoy, so please keep these guidelines in mind when using our equipment.

What is the weight limit for the inflatables?

If you have any concerns regarding the weight limit of our inflatable units, please don't hesitate to contact us via phone or email. Each unit has a specific weight limit, and we understand the importance of ensuring the safety of all guests. Our team is always ready to assist you with any questions or concerns you may have, so you can have peace of mind while your guests have a great time.

Do you require a deposit?

At the time of booking, we require a deposit of 25% to reserve your desired inflatable unit. The remaining balance must be paid upon delivery of the unit(s) to your event location.

It is scheduled to rain this weekend. If I have paid for my unit or put down a deposit, what happens?

If you have to reschedule your event, you will not lose your money and we will be happy to adjust the event date (depending on unit availability) at no charge to you. We will never refund any deposits. 

Are there any delivery fees?

Our delivery depends on the distance. Feel free to reach out to our team to get exact pricing. 

Additional Information

  • All pricing includes set-up and takedown
  • All rental rates are day rentals and will be picked up the same day 
  • All units are cleaned after every use
  • The electric outlet needs to be within 50' of site, if this is not a possibility, please let us know beforehand so we can bring extension cords/generators if necessary.
  • Forms of Payments: CC and Cash
  • We can set up on concrete/grass. Please call for other surfaces.
  • No silly string, candy, drinks on the units or a $50 cleaning fee will be assessed.